MOHKenyatta National Hospital and the Institute of Health Policy Management and Research (IHPMR) have signed a Memorandum of Understanding to partner in the improvement of processes in the Maternal, Neonatal and Child Health (MNCH) and Accident and Emergency Departments. The signing of the MoU was presided over by the KNH Chief Executive Officer Lily Koros Tare and IHPMR Chairman Amb. Dr. George Masafu and Executive Director Maureen Nafula on 19th November 2014 at the Hospital Board Room.The MoU specifies the areas of cooperation in the quality improvement in a cost-effective manner using a combination of Lean and Six Sigma strategies. Lean is a method of management employed to minimize operational waste to improve treatment outcomes while driving down costs of care and can be used in combination with KQMH 5S Kaizen KNH is already implementing. Six Sigma is a quality improvement system that strives to produce perfection in products and services. It uses facts, information and data to make decisions and manage business performance, identifies root causes to problems and determines permanent solutions.
IHPMR’s areas of technical competency include quality management, capacity building and research. In the area of quality management, IHPMR is working in partnership with Evaplan GmbH and the AQUA Institute (Germany) to implement a comprehensive integrated quality management system (IQMS) in health facilities. sector program.
A Lean Six Sigma Retreat sponsored by IHPMR was also held at Maanzoni in Athi River from 17th – 18th November, 2014. The team comprised of the three prototypes namely accident and Emergency, Reproductive Health and Peadiatrics. IHPMR will assist KNH to implement the Joint Commission International Accreditation Standards for Hospitals through coaching and mentorship. Both JCI and Lean Six Sigma are geared towards a journey on culture change and continuous quality improvement.