Integrated Quality Management System (IQMS)


IQMS is a participatory Indicator Based System that approaches quality from various perspectives, including patient and staff. The system is based on the European Practice Assessment (EPA) model and builds on GIZ’s previous support in improving quality in the health sector by operationalizing the Kenya Quality Model for Health (KQMH) through the development and monitoring of indicators. A significant feature of IQMS is that it provides opportunities for health facilities to benchmark themselves with other facilities therefore leading to improvements in health service delivery.